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P-EBT Card Update

If you have not received your P-EBT by June 30, 2020, please use this link to submit a claims resolution form.

• This form will be available June 30 – July 17, 2020.

• This form is not an application for benefits, but will allow a formal ticket to be created for your individual case if you have still not received full benefits by that time.

Important: You will be contacted regarding your form submission. Due to the high volume of issuance, it may take 4-8 weeks for a resolution to your claim.

Additional resources in your community may also be available to assist with a variety of needs:

WV Food Locations -

WV 211 ( or dial 211 from a telephone to reach an operator)

Rapid Response WV -

WV Food ER 2020 -

If you have additional questions about West Virginia’s P-EBT, you may email contact your local DHHR field office or the WVDE at 304-558-2709 or visit